Privacy Policy

At Christmas Homeware & Accessories Shop (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website xmasroomdecor.com or make a purchase from us.

By using our website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described, you should not use our website.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make a purchase or create an account.
• Transaction Information: Details about products you purchase, shipping details, and order history.
• Technical Information: IP address, browser type, device information, pages visited, and time spent on our site.
• Communication Data: Any correspondence when you contact our customer service team.

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including sending order confirmations and delivery updates
• To provide customer support and respond to your inquiries
• To improve our website, products, and customer experience
• To send promotional communications about our handmade festive products, if you have opted in to receive them
• To prevent fraudulent transactions and enhance security
• To comply with legal obligations

3. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third parties who provide services on our behalf, such as payment processing (PayPal, credit card processors), shipping carriers, and IT services.
• Legal Requirements: When required by law, regulation, or legal process, or to protect our rights, property, or safety.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers, and all payment transactions are encrypted using SSL technology.

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request copies of your personal information.
• Correction: You can request that we correct any information you believe is inaccurate.
• Erasure: You can request that we erase your personal information, under certain conditions.
• Restriction: You can request that we restrict the processing of your personal information.
• Objection: You can object to our processing of your personal information.
• Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small data files stored on your device.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Recognize you when you return to our website and remember your preferences.
• Targeting Cookies: Record your visit to our website and pages visited to make advertising more relevant to you.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us